Job Summary
Reporting to the Human Resource Director or a designate, the Human Resource Officer will be responsible for providing administrative and HR generalist support in the various human resource functions, which include recruitment, staffing, training and development, performance monitoring, labour and employee relations, benefits administration and employee counseling.
Main duties and responsibilities include but are not limited to:
- Manage and oversee employee benefits, including health insurance, leave management and retirement plans.
- Maintain accurate records of employee benefits ensuring appropriate data entry in HR Systems.
- Provides guidance and support to management and staff on HR policies, procedures, and best practices.
- Assists with recruitment and selection.
- Assists in the creation and revision of HR policies.
- Collaborate with supervisors to address employee performance issues and provide guidance on performance management processes.
- Maintains personnel files and other employee information;
- Advises payroll and staff on pay and other remuneration issues, including promotion and benefits.
- Manages and resolves employee relations issues. Conducts effective, thorough and objective investigations.
- Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
- Develops contracts for new hires, promotions and transfers.
- Provides interpretation and advise in compliance with Labour Laws;
- Provides day-to-day performance management guidance to employees and line management (e.g., coaching, counseling, career development, disciplinary actions).
- Identifies training needs and plans and delivers training in conjunction with Heads of Departments, including orientation for New Employees;
- Uses the Human Resource management information systems to record, maintain, plan and manage the organization’s human resources;
- Assists in the development and implementation of HR initiatives and strategies that support the hospital’s goals.
- Participates in organizing employee welfare services such as health and wellness programmes, retirement benefits coordination, health claims processing and social activities;
- Promote and model High Reliability principles by demonstrating situational awareness, maintaining attention to detail, speaking up for safety, and supporting continuous improvement in HR processes.
- Uphold and actively demonstrate the hospital’s core values in all interactions, ensuring each contact reflects Quality, Integrity, Compassion, Collaboration, Commitment, and Accountability.
- Participate in compiling the department’s monthly report.
- Performs other related duties as assigned.
EDUCATION, KNOWLEDGE AND EXPERIENCE REQUIRED FOR THE JOB:
The suitable candidate must be the holder of the following:
- Bachelor of Science (B.Sc.) degree in Human Resource Management or the equivalent.
- At least two (2) years’ relevant working experience.
- Knowledge of Labour Laws
- Proficient with the Computer (MSExcel, MSWord and the Internet)
- Knowledge of HRMIS
- Be knowledgeable of and committed to the philosophy, principles and mission of the Seventh-day Adventist Church.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
The successful candidate should possess the knowledge, skills and abilities as stated below:
- Excellent interpersonal and customer service skills.
- Ability to work under pressure
- Excellent planning, organizational, analytical and decision-making skills
- Excellent verbal and written communication skills
- Meticulous, detailed, well-organized and able to work independently to meet deadlines.
- Tactful and discrete when dealing with people and confidential information
- Excellent time management skills to balance administrative role and other required functions.
- Great team player
PHYSICAL REQUIREMENTS REQUIRED:
- Duties are typically performed in an office setting. Work is typically performed by sitting and occasional walking and standing. Physical stamina is required to tolerate standing, stooping, reaching, grasping, kneeling, walking, bending and lifting objects. Vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, determining the accuracy and thoroughness of work and observing the general surroundings and activities.
APPLICATION INFORMATION
Application letter along with resume should be submitted online through the portal below as one document addressed to:
Human Resource Director
Andrews Memorial Hospital Ltd.
27 Hope Road, Kingston 10
Only shortlisted applicants will be contacted.
