The Accounts Receivable Officer is responsible for the systematic posting and updating of corporate client accounts daily. This will involve but is not limited to creating and dispatching invoices and statements of account, as well as preparing frequent reconciliations, liaising with companies, and identifying delinquent clients. The Accounts Receivable Officer will also assist in providing quality financial/non-financial information for analysis and for the preparation of periodic reports. This position is production task oriented and must meet daily and monthly deadlines.
MAIN DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Collect and post, daily company charges to client’s account and create invoices for out-patient services received on a weekly basis and investigate any discrepancies.
Dispatch, via mail or bearer, all invoices within 48 hours of service unless separate contractual arrangement exists and maintain a log of all dispatched invoices.
Contact companies about unpaid invoices to secure payment within contracted payment terms/ about overdue balances at least 5 days prior/after the due date (15 days after dispatch) and document all correspondence. Use daily contact sheets which must be submitted for review by Finance Director then filed.
Maintain at least 90% collection rate for current receivables and pursue aged receivables.
Communicate with bearer and arrange for collection of cheques from companies regarding payment for invoices. Follow-up must be done regularly.
Prepare periodic activity reports based on service utilization status, payment statistics and outstanding balances. A monthly report is required for major and frequent clients.
Reconcile company accounts and prepare statements of account on a monthly basis, for dispatch to clients and for Accounts Receivable, file and submit a listing of delinquent companies to supervisor for further action on a monthly basis.
Assist with the distribution of rental invoices for doctors in the AMH Physicians’ office.
Perform any other related duties that may be assigned from time to time.
Academic Qualifications & Experience required for job:
Bachelor’s Degree in Accounting, Finance, or related field
ACCA, CPA, or equivalent certification (or progress toward qualification preferred)
At least two (2) years’ experience in accounting required
Adept at using Microsoft Excel (familiar with VLookup and pivot tables), Word and Powerpoint
Experience in healthcare would be an asset
Be knowledgeable of and committed to the philosophy, principles and mission of the Seventh-day Adventist Church.
Functional Skills & Competencies
Strong knowledge of accounting principles, practices, and standards.
Proficiency in accounting software and Microsoft Office Suite (Excel essential).
High level of accuracy, attention to detail, and analytical skills.
Good organizational and time-management skills.
Ability to work effectively both independently and in a team.
Strong ethical standards, confidentiality, and professionalism.
Computer literacy skills
Ability to analyze data, work under pressure, prioritize and meet deadlines.
Ability to comprehend and comply with policies and procedures.
Ability to maintain honesty and confidentiality of records and information
Excellent interpersonal skills.
Exceptional customer service skills with ability to collaborate with internal team members and relate to external stakeholders.
Good written and verbal communication skills including a professional and tactful approach
Multi-tasking, detail oriented and ability to work as part of a team and independently.
APPLICATION INFORMATION
Application letter along with resume should be submitted online through the portal below as one document addressed to:
Human Resource Director Andrews Memorial Hospital Ltd. 27 Hope Road, Kingston 10
JOB SUMMARY The Accounts Receivable Officer is responsible for the systematic posting and updating of corporate client accounts daily. This will involve but is not limited to creating and dispat...
Kingston, Jamaica W.I., St. Catherine, Jamaica W.I.
Posted 1 week ago
JOB SUMMARY
The Phlebotomist is responsible for providing reliable, timely, safe, and high-quality blood and specimen collection services through the Laboratory. The position involves collecting specimens in the Laboratory Phlebotomy Room, hospital wards, Outpatient Department, and patients’ homes, as required.
The Phlebotomist ensures accurate patient identification, appropriate specimen collection, labelling, documentation, preparation, and timely delivery of specimens for pre-analytical and analytical testing. The Phlebotomist also provides professional customer service and administrative support to facilitate the efficient operation of the Laboratory and enhance the patient experience.
MAIN DUTIES AND RESPONSIBILITIES
Patient Care and Customer Service
Welcome patients, visitors, and other clients in a courteous, warm, and professional manner.
Promote patient comfort, dignity, privacy, and reassurance throughout the specimen collection process.
Perform blood collection and occasional testing, where authorized and competent, in a professional, efficient, timely, and safe manner.
Respond to patient and customer enquiries within the scope of the position and refer matters outside that scope to the appropriate personnel.
Address customer concerns promptly and professionally, escalating unresolved issues to the Laboratory Manager or designate.
Contribute to a positive patient experience and uphold the Hospital’s standards of service and care.
Specimen Collection and Handling
Collect blood and other required specimens in accordance with established laboratory procedures, physician requests, and applicable safety standards.
Verify patient identification and ensure that specimens are collected from the correct patient using the appropriate collection techniques and equipment.
Label specimens accurately and completely in accordance with established laboratory protocols.
Ensure that specimen documentation is complete, accurate, and available to support specimen traceability and timely processing.
Ensure specimens are appropriately handled, stored, transported, and prepared for laboratory testing.
Prepare specimens for referral laboratories, ensuring appropriate packaging, labelling, documentation, and compliance with applicable transport requirements.
Conduct scheduled specimen collection rounds on hospital wards and in designated units, and respond to additional requests as directed.
Provide home phlebotomy services in accordance with approved arrangements, maintaining patient safety, specimen integrity, and confidentiality.
Maintain competency in all required phlebotomy techniques and participate in training to support safe and effective practice.
Report specimen collection errors, incidents, unsuitable specimens, and other irregularities promptly in accordance with laboratory procedures.
Laboratory Administration and Reception
Perform reception duties, including welcoming clients, responding to telephone enquiries, and directing enquiries to the appropriate personnel.
Receive and process specimen requests and associated documentation in accordance with established procedures.
Complete all required administrative and specimen-related documentation accurately and efficiently.
Assist with the distribution or dispatch of laboratory results through approved channels, including mailing and faxing, where applicable and authorized.
Perform general administrative duties, including filing, handling correspondence, and completing other documentation as assigned.
Support the efficient flow of specimens and information between the collection areas, the Laboratory, referral laboratories, and other relevant departments.
Maintain accurate records and ensure that all information is handled securely and confidentially.
Workplace Safety and Maintenance
Maintain a clean, organized, tidy, and safe work environment that reflects the professional standards of the Hospital.
Comply with infection prevention and control procedures, occupational health and safety requirements, and laboratory safety protocols.
Wear the required personal protective equipment, including laboratory coats and other protective gear, when performing assigned duties.
Handle sharps, biological specimens, and potentially infectious materials safely and dispose of waste in accordance with established procedures.
Report hazards, equipment malfunctions, accidents, incidents, and unsafe practices promptly to the appropriate supervisor.
Observe all applicable hospital policies relating to dress, personal hygiene, and professional appearance.
Teamwork and Continuous Improvement
Work collaboratively with Laboratory personnel, physicians, nurses, and other healthcare professionals to achieve departmental objectives.
Contribute to the development, maintenance, and improvement of laboratory systems, procedures, and service delivery.
Share information appropriately and participate in problem-solving to support the effective and efficient operation of the Laboratory.
Provide constructive feedback and suggestions for improving specimen collection, patient service, documentation, and workflow.
Perform other related duties consistent with the nature and level of the position, as assigned by the Laboratory Manager or designate.
QUALIFICATIONS AND EXPERIENCE
A minimum of a Certificate in Phlebotomy from a recognized training institution.
At least two (2) years of phlebotomy experience in a healthcare setting.
Experience with using the computer, Microsoft Office Suite, healthcare databases and Laboratory systems.
Be knowledgeable of and committed to the philosophy, principles and mission of the Seventh-day Adventist Church.
KNOWLEDGE AND SKILLS
Technical Knowledge
Knowledge of phlebotomy techniques, specimen collection, labelling, handling, storage, and transportation.
Understanding of general laboratory operations and administrative processes.
Knowledge of patient identification, specimen traceability, and the importance of accurate documentation.
Knowledge of infection prevention and control, occupational health and safety, and safe sharps handling.
Understanding of confidentiality, privacy, and appropriate handling of patient information.
Knowledge of customer service principles and professional conduct in a healthcare environment.
Professional and Interpersonal Competencies
Excellent written and verbal communication skills.
Strong interpersonal skills and the ability to interact effectively with patients and healthcare professionals.
Courtesy, tact, diplomacy, and a patient-centred approach.
Good organizational, planning, and time-management skills.
Sound problem-solving and decision-making skills within the scope of the position.
Accuracy, attention to detail, and commitment to quality.
Reliability, punctuality, conscientiousness, initiative, and accountability.
Ability to establish and maintain effective working relationships with colleagues, physicians, patients, and members of the public.
Ability to work independently when required and collaboratively as part of a team.
Excellent interpersonal and communication skills, with the ability to work collaboratively within a multidisciplinary healthcare team.
SPECIAL REQUIREMENTS:
Demonstrate the ability to work effectively in a busy laboratory environment where competing demands and occasional stressful situations may arise.
Maintain objectivity, discretion, and strict confidentiality when handling patient information and other sensitive information.
Demonstrate flexibility in working hours and availability for scheduled shifts, weekends, public holidays, and approved off-site services as required.
Maintain effective performance and professional conduct under physical and mental pressure.
Demonstrate the physical capability to perform the essential duties of the position, subject to applicable occupational health requirements.
Be willing to participate in ongoing training, competency assessments, and professional development activities.
APPLICATION INFORMATION
Application letter along with resume should be submitted online through the portal below as one document addressed to: The Human Resource Director Andrews Memorial Hospital Ltd. 27 Hope Road, Kingston 10
JOB SUMMARY The Phlebotomist is responsible for providing reliable, timely, safe, and high-quality blood and specimen collection services through the Laboratory. The position involves collecting speci...
The Security Manager will be responsible for the strategic planning, management, coordination, and oversight of all security operations at Andrews Memorial Hospital Limited (AMH), ensuring a safe and secure environment for patients, employees, physicians, visitors, contractors, and other stakeholders. The successful candidate will have overall responsibility for managing both outsourced security services and internal security personnel, ensuring that appropriate security arrangements, personnel, systems, procedures, and controls are in place and maintained to provide continuous security coverage across the Hospital, 24 hours per day, seven days per week.
The Security Manager will develop, implement, monitor, and continuously improve the Hospital's security policies, procedures, and operational standards. This includes physical security, access control, surveillance systems, incident prevention and response, investigations, emergency preparedness, traffic and parking management, protection of hospital assets, and the management of security-related risks. The position requires a proactive and hands-on security professional who can anticipate potential threats, respond effectively to emergencies, manage security personnel and contractors, and work collaboratively with Hospital Management, clinical and non-clinical departments, and external agencies to safeguard the Hospital's people, property, information, and operations.
MAIN DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
Manage and oversee all hospital security operations, ensuring 24-hour security coverage.
Supervise internal security personnel and monitor the performance of outsourced security services.
Develop, implement and enforce security policies, procedures and protocols.
Oversee access control, CCTV surveillance, patrols and visitor management.
Identify and mitigate security risks and investigate incidents.
Coordinate emergency response, crisis management and security preparedness.
Ensure the protection of patients, staff, visitors, hospital property and assets.
Monitor security service standards and ensure compliance with relevant regulations.
Manage security budgets, equipment and other resources.
Prepare security reports and recommend improvements to strengthen hospital safety and security.
Perform any other related duties that may be assigned from time to time.
ACADEMIC QUALIFICATIONS AND EXPERIENCE REQUIRED FOR JOB:
Bachelor's Degree in Security Management, Security Administration, Criminal Justice, Law Enforcement, Risk Management, Business Administration, or a related discipline.
Professional training or certification in security management, risk management, emergency management, or a related field would be an asset.
Certification in First Aid and CPR.
Training in fire safety, disaster preparedness, crisis management, and incident investigation would be an advantage.
At least five (5) years' experience in security operations or security management.
At least three (3) years in a supervisory or management capacity.
Demonstrated experience managing security personnel, preferably in a large organization or complex operational environment.
Experience managing outsourced security contractors and monitoring contractual service delivery.
Experience in security risk assessments, incident investigations, emergency response, and security systems management.
Experience in a hospital, healthcare, hotel, institutional, or other 24-hour operating environment would be a significant advantage.
Computer literate with ability to use Microsoft Office Suite.
Be knowledgeable of and committed to the philosophy, principles and mission of the Seventh-day Adventist Church.
KNOWLEDGE, SKILLS AND COMPETENCIES
Sound knowledge of security management, physical security, access control, surveillance and risk management.
Knowledge of security operations within a healthcare environment, including patient confidentiality, privacy and occupational health and safety.
Experience managing security personnel, outsourced security services and contractor performance.
Knowledge of incident investigation, emergency response, disaster preparedness and crisis management.
Proficiency in security technology, operational planning, budgeting and resource management.
Strong leadership, supervisory, team management and decision-making skills.
Excellent problem-solving, negotiation, conflict resolution and organizational abilities.
Strong written, verbal, interpersonal and relationship management skills.
Ability to manage competing priorities, maintain composure under pressure and communicate effectively during emergencies.
High levels of integrity, discretion, sound judgement, accountability and confidentiality.
APPLICATION INFORMATION
Application letter along with resume should be submitted online through the portal below as one document addressed to:
Human Resource Director Andrews Memorial Hospital Ltd. 27 Hope Road, Kingston 10
JOB SUMMARY The Security Manager will be responsible for the strategic planning, management, coordination, and oversight of all security operations at Andrews Memorial Hospital Limited (AMH), ensuring...
Housekeepers will be responsible for ensuring the cleanliness of the Hospital including, patient rooms, hallways, offices, restrooms, work areas, and waiting rooms.
Main duties and responsibilities include but are not limited to:
Clean and maintain assigned areas.
Emptying trash receptacles
Sweeping and Mopping
Cleaning windows, doors and walls
Academic qualifications and experience required for job:
HEART/NSTA Trust Training in Housekeeping/High School Diploma or equivalent
Prior experience in a commercial environment would be an asset
Be familiar with cleaning equipment and chemicals
Functional skills:
Excellent interpersonal skills
Well developed communication skills (written and verbal)
Excellent time management skills
Attention to details
Be able to stand for extended periods
Willing to follow instructions
APPLICATION INFORMATION
Application letter along with resume should be submitted online through the portal below as one document addressed to:
Human Resource Director Andrews Memorial Hospital Ltd. 27 Hope Road, Kingston 10
Job Summary Housekeepers will be responsible for ensuring the cleanliness of the Hospital including, patient rooms, hallways, offices, restrooms, work areas, and waiting rooms. Main duties and respons...
Successful candidates will be responsible for food preparation, sanitation duties, serving, attending to customers in the service line and ensuring all equipment are in place before the engagement of such activities, transportation of meals throughout the hospital and setting of patient trays. He/ She will also be responsible for ensuring their Food Handler’s Permit is current.
Duties and Responsibilities include but are not limited to
Preparing service area, prior to the time of serving.
Assisting with the preparation of Raw Vegetables
Preparing, cooking and serving meals
Baking
Serving customers on the line.
Transportation of meals to patients on the ward.
Assisting with the transportation of trolleys to and from the wards
Cleaning and washing up activities.
Assisting with the setting of patient trays.
Keeping the working area, kitchen, storage facilities and dining area clean and tidy in conformity with sanitary regulations and AMH policies and procedures.
Maintenance of the kitchen equipment, utensils and machinery.
Providing excellent customer service to all customers and stakeholders.
Undertake other duties as may be determined from time to time within the general scope of the post.
Academic Qualifications and Experience
Certificate in Food Preparation from HEART and or at least three (3) years’ experience in the field.
Valid Food Handlers’ Permit.
· Certificate in catering desirable
Training in Baking/ Pastry Making would be an asset.
Physical Demands/ Working Conditions
This position requires you to be constantly moving, it includes a substantial amount of manual handling duties such as bending, lifting, pushing, pulling, cutting and standing for long periods. The working environment will often be hot and busy.
Working Hours
Flexibility is required since the incumbent may be required to work shifts outside of the 8 a.m. to 4 p.m. timeframe as well as weekends and public holidays.
Required Skills and Specialized Techniques
Be a great team player.
Be able to think critically.
Have good personal hygiene.
Be able and willing to multi-task.
Be knowledgeable in food safety and hygiene.
Willing to accept responsibility and follow instructions.
Have basic knowledge of principles of infection control.
Able to adhere to the highest standards of confidentiality.
Be in general good health and have a high level of tolerance.
Have excellent interpersonal and customer relations skills.
APPLICATION INFORMATION
Application letter along with resume should be submitted online through the portal below as one document addressed to:
Human Resource Director Andrews Memorial Hospital Ltd. 27 Hope Road, Kingston 10
Job Summary Successful candidates will be responsible for food preparation, sanitation duties, serving, attending to customers in the service line and ensuring all equipment are in place before the en...
Job Summary The successful candidate will be responsible for the installation, preventative maintenance and repairs to the plumbing systems of the Hospital. Duties and Responsibilities Academic qualif...
The Radiographer works under the direction of the Radiologist and the Radiology Supervisors. He/She performs imaging investigations (X-Ray and CT Scans), assists the Radiologist with special procedures if necessary, produces radiographs, maintains confidentiality of patient information, ensures accuracy, completeness and easy retrieval of x-ray files and films, and adheres to administrative policies.
Principal duties and job responsibilities:
The Radiographer is required to perform the following:
Interview patients in pursuit of collection / verification of demographic data and additional clinical data.
Review x-ray requisition cards (requests and clinical history) and determine the appropriate views needed to demonstrate the pathology/injury.
Determine patient management on the strength of the clinical history given.
Determine the order in which patients are done according to condition, giving priority to emergencies.
Provide patients with gowns when necessary.
Report to the Radiologist or physician, patients who are or may be pregnant before radiograph is taken so that patient can be counselled about possible risk of procedure.
Position patients in radiographic positions appropriate for demonstrating pathology or injury, doing the required number of views/projections as appropriate to the situation.
Select appropriate focal film distance, cassette type and size, and exposure factors appropriate to the body part being examined, patient type and patient condition.
Process film under “safelight” conditions and mixes processing chemicals in the absence of the dark room technician.
Perform portable radiographic examinations on immobile ward patients and on patients in the operating theatre.
Ensure radiographs are of diagnostic quality (ability to demonstrate pathology / injury adequately).
Retrieve patient records including x-rays and requisition cards when necessary.
Prepare sterile trays trolleys for special radiographic examinations.
Educate patients by ensuring that instructions for special examinations are explained and that they understand, inform patients if an examination is to be postponed.
Maintain the emergency drug tray – replace expired drugs as necessary.
Assist the Radiologist during special procedures.
Provide nursing care to patients as appropriate for the duration of the time the patient spends in the care of the Radiographer.
Ensure stability of patients before they leave the department.
Ensure films are correctly labeled and required patient information is visible, to include name, sex, age, registration number and date of examination.
Provide twenty-four hour (24/hr) diagnostic radiography service as appropriate.
Responds within 15 minutes of receiving call for emergency imaging investigations when on-call.
Be available and accessible at all times when on duty and when on call.
Ensure that payments are made for outpatients and that charge slips for in-patients are written and dispatched to the cashier.
Supervise darkroom technician, clerical and ancillary personnel in the absence of senior Radiographer.
Supervise darkroom technician in mixing of chemicals, and daily servicing of automatic processor.
Demonstrate practice of infection control principles
Use all equipment efficiently and effectively.
Maintain current registration/license to practice as a Radiographer
Support and adhere to administrative policies and procedures.
Adhere to hospital dress code.
Attend required staff and departmental meetings
Greet patients /callers properly, handle phone enquiries accurately and in timely manner.
Wear protective gears to minimize the risk of exposure to radiation and hazardous material.
Wear Thermo-Luminescent Dosimeter (TLD) badge while on duty.
Wear ID badge at all times when on duty.
Perform other assigned duties, which will contribute to the smooth operation of the Department and the management of the patient.
EDUCATION AND EXPERIENCE REQUIRED:
B.Sc. in Diagnostic Radiography
Minimum two (2) years’ experience in the applicable field.
Current registration with the Council for Professions Supplementary to Medicine.
Basic Life Support (BLS/CPR)
Functional skills and other competencies
Excellent interpersonal skills.
Excellent patient care etiquette
Exceptional customer service skills
Ability to work flexible hours and respond promptly.
Knowledge of radiation protection and safety.
Ability to express ideas clearly both in written and verbal communication.
General good health and high level of tolerance.
Must have high level of responsibility and be willing to accept instructions.
Good organizational skills
Great team player.
APPLICATION INFORMATION
Application letter along with resume should be submitted online through the portal below as one document addressed to:
Human Resource Director Andrews Memorial Hospital Ltd. 27 Hope Road, Kingston 10
Job Summary The Radiographer works under the direction of the Radiologist and the Radiology Supervisors. He/She performs imaging investigations (X-Ray and CT Scans), assists the Radiologist with speci...
The Electrician installs, maintains and repairs the hospital’s electrical systems to ensure the safety and reliability of the facility's power, lighting, and critical equipment. The successful candidate will be responsible for diagnosing and fixing electrical faults, performing routine inspections, repairs responding to power outages, and ensuring all work complies with strict safety codes and hospital protocols. This role requires strong technical skills, attention to detail, and the ability to work flexible hours, including on-call duties for emergencies.
Main duties and responsibilities include but are not limited to:
Repairs, installs, replaces, and tests electrical circuits, equipment and appliances using hand tools and testing instruments to supply electrical power for lighting and equipment operation in the hospital.
Inspects and tests electrical lighting, signal, communication, and power circuits and equipment
Isolates defects in wiring, switches, motors, and other electrical equipment using testing instruments such as ammeter, ohmmeter, voltmeter, or testing lamp.
Examines and tests such elements of systems as distribution panel, controls, circuit fixtures and motors to locate obvious faults such as blown fuses, short circuits, broken wires, loose connections, and worn motors.
Installs and replaces electrical apparatus including switches, sockets, plugs, fuses, insulators, and other simple elements of electrical systems, fixtures, and appliances.
Cleans and service load center panel
Assemble, install, and maintain electrical equipment’s
Check security lightings
Test run generators
Replace defective blubs
Check pumps
Connect wiring to components
Respond to maintenance job requests.
Provides suggestions for equipment replacement.
Writes electrical maintenance reports.
Adheres to safety and performance standards.
Mounts motors, transformer, lighting fixtures or other equipment into position and completes circuits, according to specifications.
Estimates material needed and assists in sourcing if necessary
Restores electrical connections to complete circuits.
Installs new wiring and electrical machinery
Assist other Maintenance Technicians (A/C Technicians and Plumbers)
Performs a variety of duties in and around the buildings and grounds of the hospital in completing tasks.
Assists by transporting materials and tools by hand or dolly and by performing tasks as directed.
Repairs, cleans, lubricates, and stores maintenance tools and equipment.
Performs any other related duties as assigned including general maintenance and basic construction work outside of the electrical field.
Academic qualifications and experience required for job:
Certification from an approved institution (Electrical)
High School Diploma or equivalent
Two (2) years’ experience as an Electrician
Prior experience in a hospital environment would be an asset
Specific Skills and Competencies Required:
Excellent interpersonal skills
High-level problem-solving skills
Good communication skills (written and verbal)
Excellent time management skills
Be willing to follow instructions
Detail oriented
Good knowledge of industrial/commercial electrical systems
Good knowledge of building construction
Must have good health and a high level of tolerance
Good team player.
APPLICATION INFORMATION
Application letter along with resume should be submitted online through the portal below as one document addressed to:
Human Resource Director Andrews Memorial Hospital Ltd. 27 Hope Road, Kingston 10
Job Summary The Electrician installs, maintains and repairs the hospital’s electrical systems to ensure the safety and reliability of the facility’s power, lighting, and critical equipment. T...
The incumbent will be responsible for directing and coordinating all nursing care for critically/acutely ill patients based on established clinical nursing practice standards. The successful candidate will assess, plan care and manage patients in collaboration with the Patient’s Medical and Allied Health team and maintain an effective working relationship with support areas for optimum patient care.
Academic qualifications and experience required for job:
Graduate of an accredited Registered Nurse programme.
Current licensure with the Nursing Council of Jamaica as a registered nurse (RGN).
Certification in Critical Care Nursing (CCRN)
At least one (1) year experience in a critical / intensive care setting.
Basic Life Support (BLS) Certification required.
Advanced Cardiac Life Support (ACLS) certification an asset.
Functional skills:
Well developed interpersonal skills.
Ability to work under pressure
Exceptional Customer Service skills
Proficient verbal and written communication skills.
Excellent time management skills to balance patient needs and other required functions.
Great team player
APPLICATION INFORMATION
Application letter along with resume should be submitted online through the portal below as one document addressed to:
Human Resource Director Andrews Memorial Hospital Ltd. 27 Hope Road, Kingston 10
JOB SUMMARY The incumbent will be responsible for directing and coordinating all nursing care for critically/acutely ill patients based on established clinical nursing practice standards. The successf...
The incumbents will examine, diagnose, and treat diseases, injuries, and malformations of teeth and gums. Treat diseases of nerve, pulp, and other dental tissues affecting oral hygiene and retention of teeth and will provide preventive, restorative, cosmetic, prosthodontic and endodontic care in a general dentistry setting.
Main Duties and Responsibilities:
Educate patients on oral healthcare
Examine teeth and diagnose patients’ dental conditions by using tools such as x-rays.
Assess treatment options and recommend treatment plans for patient.
Perform comprehensive oral evaluation including oral cancer screening and evaluation
Be willing and able to see pediatric patients and perform pediatric procedures
Perform agreed clinical treatment including root canals, simple and surgical extractions including third molars within your scope of practice
Work with clinical staffs such as dental hygienist and dental assistant and other dentists to provide quality patient care Design, recommend and repair prosthodontic appliances including bridges, dentures and space maintainers.
Treat teeth malformations, gum injuries and other oral abnormalities
Be able to prescribe and deliver anesthetics and analgesics medicaments and work with an anesthesiologist for delivery of nitrous oxide and general anesthesia where needed or requested Follow standard dentistry procedures and comply with company policies
Refer patients to appropriate specialists when needed.
Stay abreast with latest developments and techniques in dental field.
Work with office staff in managing patient appointments and scheduling to achieve productivity goals and company’s objectives
Qualifications and Experience Required:
Registered Dental Practitioner in Jamaica Have current Practicing certificate
A minimum of two (2) to three (3) years post internship experience.
Functional skills
Reliable
Flexible
Well developed interpersonal skills
Excellent communication skills
Exceptional time management skills to balance emergency cases, dental reports and patient care
Be willing and able to work after regular hours if needed
Job Summary The incumbents will examine, diagnose, and treat diseases, injuries, and malformations of teeth and gums. Treat diseases of nerve, pulp, and other dental tissues affecting oral hygiene and...
The Patient Services Officer is a dynamic and integral member of the hospital's front-line team, responsible for ensuring a positive patient experience. This role encompasses a broad range of duties, including customer service, patient registration, admission, accurate billing, and collections. Incumbents are expected to uphold the hospital policies and maintain high standards of patient care, service excellence, and financial integrity.
Main Duties and Responsibilities:
1. Customer Service
Welcome and assist patients, visitors, and family members in a professional and courteous manner providing them with directions, information, and service navigation.
Monitor patient waiting areas and provide timely support to enhance the patient experience.
Communicate clearly with patients regarding waiting times and hospital processes.
Promptly handle inquiries and complaints, escalating as needed per hospital policy.
2. Admissions
Register and update patients’ information accurately in the hospital’s electronic management system and verify all demographic and insurance data.
Collect and verify patient documentation, including IDs, insurance cards, referrals, and consent forms.
Retrieve files for existing patients in the hospital’s electronic management system.
Coordinate pre-authorization requests with insurance companies and follow up with patients regarding approvals.
Confirm patient eligibility and coverage for elective and emergency admissions, including securing Letters of Undertaking and emergency approvals.
Submit pre-admission invoices to insurers and ensure all patient financial documentation is complete.
Review after-hours admissions to ensure financial documentation is in order and follow up on outstanding deposits or approvals.
Provide reassurance and clear communication to patients and families throughout the admission process.
Maintain and file accurate admission and financial records, supporting other administrative duties as needed.
3. Billings
Prepare and post Inpatient invoices based on validated charges from departments such as Radiology, Laboratory, Operating Theatre, Pharmacy, and Wards.
Update patient accounts with admission deposits, insurance approvals, and other relevant financial details.
Generate interim bills for hospitalized patients according to hospital’s standard operating procedure.
Create In-patient Credit Sales Invoices.
Process refunds for verified credit balances and discharge patients according to hospital standards.
Provide explanations of charges to patients and refer outstanding or unresolved balances to the Collection Unit.
Apply patient’s insurance card(s), manually or electronically to services received.
Prepare Claim form and service breakdown for provider and patient in accordance with insurance claiming standards.
4. Collections
Collect payments for inpatient and outpatient services
Proactively follow up on interim bill balances and engage with patients regarding payment commitments.
Contact patients to explain outstanding balances, negotiate payment terms (including installment plans), and resolve billing queries.
Assess patients’ ability to pay and establish suitable payment arrangements when necessary.
Process on-line payments, ensuring accurate posting to patient accounts.
Maintain comprehensive documentation of all communication, payment activity, and collection efforts.
Escalate delinquent accounts to the Patient Services Manager for further action, as appropriate.
5. Registration & Medical Records
Organize, maintain, and protect all Patient records received according to specified order of assembly.
File patient’s dockets and index cards.
Facilitate internal and external requests for release of medical records.
Maintain retention logs for all patient records.
Record and assign standardized codes (like ICD and CPT) to diagnoses and procedures.
Ensure all records and release of information is in adherence with the Data Protection Act and Access to Information Laws.
Create Out-patient Credit Sales Invoices.
Prepare and post Outpatient invoices based on validated charges from departments such as Radiology, Laboratory, Operating Theatre, Pharmacy, and Wards.
Register patients for outpatient services. E.g. Doctor’s Visit, Dressing, Lab. Radiology. Etc.
Prepare Claim form for provider and patient in accordance with insurance claiming standards.
Apply patient’s insurance card(s), manually or electronically to services received.
Required Skills and Specialized Techniques
Excellent interpersonal and customer service skills
High attention to detail and accuracy in data entry
Familiarity with hospital systems and medical billing procedures
Ability to manage multiple tasks in a fast-paced environment
Sound decision-making, professionalism, and empathy.
Experience with health insurance procedures and billing cycles.
Ability to develop and maintain professional, service-oriented working relationships with patients, and the healthcare team.
Ability to comprehend and comply with policies and procedures.
Good written and verbal communication skills.
Ability to work under pressure
Ability to work independently and as part of a team.
Good keyboard/typing skills and computer literacy.
Proven analytical, evaluative and problem-solving skills.
Qualifications and Experience
Associate Degree in Business Administration/Health Records Management or equivalent qualifications.
Customer Service Certification or equivalent
Two (2) years' experience in Customer Service or related field
Prior experience with Medical Records would be an asset
APPLICATION INFORMATION
Application letter along with resume should be submitted online through the portal below as one document addressed to:
Human Resource Director Andrews Memorial Hospital Ltd. 27 Hope Road, Kingston 10
Job Summary The Patient Services Officer is a dynamic and integral member of the hospital’s front-line team, responsible for ensuring a positive patient experience. This role encompasses a broad...
The Hospital Porter provides essential support in ensuring the safe, efficient, and timely movement of patients, equipment, supplies, and other items throughout the hospital. The incumbent will assist patients upon arrival, respond promptly to emergency calls, and provide courteous and professional service to patients, visitors, and staff at all times.
Main duties and responsibilities include but are not limited to:
Assist incoming patients from transport as necessary and transport or guide them to the respective departments.
Assist discharged patients with leaving the facility, upon request.
Safely transport in-patients and out-patients to and from various hospital departments to access care and services.
Transport medical supplies, documents, equipment, and specimens as directed.
Assist with the changing and safe handling of medical gas cylinders as needed.
Respond with urgency and professionalism to emergency calls requiring patient transport or support services.
Ensure wheelchairs, stretchers, and other portering equipment are clean, functional, and available for use.
Observe and report any unusual incidents, safety hazards, or security concerns immediately to a Supervisor.
Support the hospital’s infection prevention and control protocols, including hand hygiene and equipment sanitation.
Perform other related duties assigned by a Supervisor in keeping with the role.
Academic Qualifications & Experience required for job:
High School School-Leaving Certificate or equivalent.
Prior experience in a hospital, healthcare, or customer service setting would be an asset.
Customer Service Training an Asset
CPR/AED Training
Functional Skills & Competencies
Willingness to provide high-quality service to patients, visitors, and the institution.
Alertness and attention to detail, particularly in matters relating to patient safety and security.
Good physical health and stamina with the ability to tolerate long periods of standing, walking, or lifting.
Ability to work effectively under pressure and respond quickly in emergencies.
Reliability, honesty, cooperation, and respectfulness in all duties.
Good interpersonal skills with a courteous and compassionate approach to patients, families and members of the healthcare team.
Willingness to accept responsibility, follow instructions, and work as part of a team.
Dedication, self-motivation, and flexibility, including availability to work shifts, weekends, and public holidays.
APPLICATION INFORMATION
Application letter along with resume should be submitted online through the portal below as one document addressed to:
Human Resource Director Andrews Memorial Hospital Ltd. 27 Hope Road, Kingston 10
JOB SUMMARY The Hospital Porter provides essential support in ensuring the safe, efficient, and timely movement of patients, equipment, supplies, and other items throughout the hospital. The incumbent...
The successful candidates will be responsible for direct and indirect nursing care and treatment of patients/clients. The job is performed under the direct supervision of the Nursing Supervisor or designated Charge Nurse. The incumbent is expected to work as a team member in providing and promoting excellence in nursing care and standards.
Academic Qualifications and Experience
BSc. in General Nursing from an accredited School of Nursing
Current registration with the Nursing Council of Jamaica as a Registered Nurse.
Graduate with beginning professional skills up to a maximum of five (5) years moving from novice to expert staff nurse.
Fundamentals of Nursing: Life, Behavioral, Natural and Medical science, Pharmacology and Therapeutics, Introduction to Research Methodology, Nutrition, Diagnostic test and treatment, Elements of Management, Nursing Health and Related Legislation.
Skills and Competencies
Positive work attitude, sound ethical conduct, good human relations, basic nursing philosophy, calm, controlled and purposeful manner, positive work ethics, punctual, reliable.
Foundations of nursing, good decision making and determine causes of action on patients’/clients’ problems.
Ability to differentiate and discriminate/determine the patients’ need for medical intervention
Fundamentals of analysis and interpretation of diagnostic report and data
Supervises other nurses and other members of the health team
Knowledge of and ability to maintain the code of ethics of the nursing profession
Clinical
Demonstrate awareness of patients’ condition at all times.
Develops, implements , evaluates a nursing care plan for the individual patent/client using all the relevant data
Demonstrates ability to prioritize in any situation
Observes and records vital signs and symptoms, adjusts and modifies care plan according to observation made of the patients’ physical and mental status.
Interprets and administers prescription, treatment and monitors the patients’ reaction to ensure the best possible outcomes.
Anticipates potential and predictable problems and institutes early intervention to prevent or reduce occurrence e.g. disorientation, pain, physiological alterations, disturbance in acuity, rest and sleep patterns, elimination and nutrition.
Acts promptly, appropriately and effectively in emergency situations.
Performs nursing procedures that are appropriate to the needs, age and acuity level of the patient.
Provides personal care, comfort, supportive and protective measures e.g. patients coping mechanisms in adjusting to illness and rehabilitation, mobilization and independence.
Employs nursing measures to facilitate patients’/clients’ physical, emotional, psychosocial and spiritual wellbeing
Monitors the nutritional care of patients with special attention to therapeutic diets.
Documents nursing care and all other information promptly, clearly and completely and relates as necessary to relevant persons.
Ensures proper collection, identification, storage and safe transportation of specimens to the laboratory with appropriate requisition forms.
Performs simple diagnostic tests and interprets findings e.g. urinalysis, B-HCG urine tests
Understands the proper functioning and utilization of equipment pertinent to duties being performed.
Introduces and maintains habilitative, rehabilitative, and exceptional recreative measures to facilitate progress.
Participates in implementing disaster preparedness program at unit level.
Participates in quality assurance programs.
Ensures environmental safety of patients’ care unit and sees that appropriate health and safety measures are in place.
Implements discharge/care plan including referral to appropriate agency.
Performs and maintains a therapeutic nurse/client relationship.
Participates in In-Service Education programs and serves on committees as required.
All other duties as assigned
Depending on the setting, may also
Rotate through various clinical services, where qualified and competent
Other responsibilities
Completes required orientation as directed by the facility
Follows facility safety and OSHA safety rules and procedures while on assignment
Respects cultural and religious practices of patients and the Institution
Upholds the rights of the patients and the Institution
Is punctual and dependable for assignment/confirmed shifts
APPLICATION INFORMATION
Application letter along with resume should be submitted online through the portal below as one document addressed to:
Human Resource Director Andrews Memorial Hospital Ltd. 27 Hope Road, Kingston 10
Job Summary The successful candidates will be responsible for direct and indirect nursing care and treatment of patients/clients. The job is performed under the direct supervision of the Nursing Super...
The successful candidate will use headsets to listen to recordings from Radiologists and radiological procedures dictating a variety of medical reports. Transcribe dictated reports and translate medical jargon and abbreviations into their expanded forms. Edit as necessary and return reports in either printed or electronic form to the dictator for review and signature, or correction.
Duties and Responsibilities:
Receives pre-recorded audio notes from Radiologists and radiological procedures.
Reviews audio recordings for content
Transcribes recordings to type-written format using computer, and audio control equipment
Ensures accuracy of transcribed documents
Creates dictated reports in printed and electronic format for Radiologist review, correction and signature
Prepares and submits transcribed documents for inclusion in official hospital records.
Distributes typed reports to relevant physician’s office or department.
Relieves Radiology Receptionist when necessary.
Uploads patient files/images to medical platform.
Fulfills additional duties as required.
Academic qualifications and experience and knowledge required for job:
Associate of Science Degree in Business Administration or other related qualification
Or at least 5 CXC’s including English Language and Mathematics
At least two (2) years experience in a similar capacity.
Medical Transcriptionist Professional training an asset
Proficient in Microsoft Office Suite (Word and Excel)
Knowledge of Medical Terminology an asset
Be knowledgeable of and committed to the philosophy, principles and mission of the Seventh-day Adventist Church.
Functional Skills Required:
Reliable and Confidential
Knowledge of medical terminology
Excellent verbal and written communication skills.
Exceptional time management skills
Excellent interpersonal skills.
Ability to work under pressure with time constraints
Excellent eye, hand, and auditory coordination
Exceptional Customer Service skills
Great team player.
Application letter and resume should be submitted as one document through the portal below by Thursday, August 14, 2025, addressed to
Job Summary The successful candidate will use headsets to listen to recordings from Radiologists and radiological procedures dictating a variety of medical reports. Transcribe dictated reports and tra...
The Laundry Attendant operates or tends to the washing machine, dryer, iron and mantel. The successful candidate will be responsible for collecting, sorting, washing, and ironing. He/she will also deliver linen to the respective departments.
Main Duties and Responsibilities
The Laundry Attendant is required to perform the following:
Collect and sort linen, gown and kitchen towels.
Wash and disinfect linen and gowns
Inspects linen before leaving the laundry to ensure that they are free from spots and/or stains and to determine any need for repair
Iron or mantel articles
Perform other related duties
Physical Demands/ Working Conditions
This job entails frequent standing, the occasional physical demands of washing by hand, and extended periods in the sun.
Academic qualifications and experience required for job:
At least the completion of primary or secondary school education
Must be literate
Should possess the ability to match or detect differences between colours, including shades of colour and brightness.
SpecificSkills and Competencies Required
Must have good interpersonal skills
Must have good health and a high level of tolerance to cope with standing and walking
Good team player.
APPLICATION INFORMATION
Application letter along with resume should be submitted online through the portal below as one document addressed to:
Human Resource Director Andrews Memorial Hospital Ltd. 27 Hope Road, Kingston 10
Job Summary The Laundry Attendant operates or tends to the washing machine, dryer, iron and mantel. The successful candidate will be responsible for collecting, sorting, washing, and ironing.&nb...
