JOB SUMMARY

The Security Manager will be responsible for the strategic planning, management, coordination, and oversight of all security operations at Andrews Memorial Hospital Limited (AMH), ensuring a safe and secure environment for patients, employees, physicians, visitors, contractors, and other stakeholders. The successful candidate will have overall responsibility for managing both outsourced security services and internal security personnel, ensuring that appropriate security arrangements, personnel, systems, procedures, and controls are in place and maintained to provide continuous security coverage across the Hospital, 24 hours per day, seven days per week.

The Security Manager will develop, implement, monitor, and continuously improve the Hospital’s security policies, procedures, and operational standards. This includes physical security, access control, surveillance systems, incident prevention and response, investigations, emergency preparedness, traffic and parking management, protection of hospital assets, and the management of security-related risks. The position requires a proactive and hands-on security professional who can anticipate potential threats, respond effectively to emergencies, manage security personnel and contractors, and work collaboratively with Hospital Management, clinical and non-clinical departments, and external agencies to safeguard the Hospital’s people, property, information, and operations.

MAIN DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Manage and oversee all hospital security operations, ensuring 24-hour security coverage.
• Supervise internal security personnel and monitor the performance of outsourced security services.
• Develop, implement and enforce security policies, procedures and protocols.
• Oversee access control, CCTV surveillance, patrols and visitor management.
• Identify and mitigate security risks and investigate incidents.
• Coordinate emergency response, crisis management and security preparedness.
• Ensure the protection of patients, staff, visitors, hospital property and assets.
• Monitor security service standards and ensure compliance with relevant regulations.
• Manage security budgets, equipment and other resources.
• Prepare security reports and recommend improvements to strengthen hospital safety and security.
• Perform any other related duties that may be assigned from time to time.

ACADEMIC QUALIFICATIONS AND EXPERIENCE REQUIRED FOR JOB:

• Bachelor’s Degree in Security Management, Security Administration, Criminal Justice, Law Enforcement, Risk Management, Business Administration, or a related discipline.
• Professional training or certification in security management, risk management, emergency management, or a related field would be an asset.
• Certification in First Aid and CPR.
• Training in fire safety, disaster preparedness, crisis management, and incident investigation would be an advantage.
• At least five (5) years’ experience in security operations or security management.
• At least three (3) years in a supervisory or management capacity.
• Demonstrated experience managing security personnel, preferably in a large organization or complex operational environment.
• Experience managing outsourced security contractors and monitoring contractual service delivery.
• Experience in security risk assessments, incident investigations, emergency response, and security systems management.
• Experience in a hospital, healthcare, hotel, institutional, or other 24-hour operating environment would be a significant advantage.
• Computer literate with ability to use Microsoft Office Suite.
• Be knowledgeable of and committed to the philosophy, principles and mission of the Seventh-day Adventist Church.

KNOWLEDGE, SKILLS AND COMPETENCIES

• Sound knowledge of security management, physical security, access control, surveillance and risk management.
• Knowledge of security operations within a healthcare environment, including patient confidentiality, privacy and occupational health and safety.
• Experience managing security personnel, outsourced security services and contractor performance.
• Knowledge of incident investigation, emergency response, disaster preparedness and crisis management.
• Proficiency in security technology, operational planning, budgeting and resource management.
• Strong leadership, supervisory, team management and decision-making skills.
• Excellent problem-solving, negotiation, conflict resolution and organizational abilities.
• Strong written, verbal, interpersonal and relationship management skills.
• Ability to manage competing priorities, maintain composure under pressure and communicate effectively during emergencies.
• High levels of integrity, discretion, sound judgement, accountability and confidentiality.

APPLICATION INFORMATION

Application letter along with resume should be submitted online through the portal below as one document addressed to:

Human Resource Director
Andrews Memorial Hospital Ltd.
27 Hope Road, Kingston 10

Only shortlisted applicants will be contacted.